Order: Order Management for Groups [ORDGRP]

Guidance for Schema Version:

21.3 - Please consult the ARM index Schema version 21.3 regarding validation of capabilities within the ARM index program.

Definition of Capability


Ability to create and service group bookings.


Ability to request creation and servicing of group bookings.

NOTE: System Providers will use the above definition that pertains to their customers for Capabilities Verification.

Links to EASD Implementation Guidance

Related Concepts, Capabilities and Worked Examples:

NOTE: Retailing Capabilities Verification Guidance will align to the published EASD Implementation Guidance at all times. From time to time when new guidance is published this will be updated and supersede any Retailing Capabilities Verification Guidance listed below.

Retailing Capabilities Verification Guidance

For all capabilities, please also consult the list of general guidelines for adherence to best practices that span across several capabilities and messages: https://standards.atlassian.net/wiki/spaces/ARMI/pages/584318980

A booking is marked and interpreted as a Group booking when the following element is provided in the OrderCreateRQ by the Seller:

Once the Airline confirms the Order creation, the group name is echoed back to the Seller through:

Each Airline would implement their own rules/conditions regarding Group bookings. For example:

  • Minimum number of passengers required for the Order to be considered a group booking.

  • Maximum number of allowed passengers in a Group booking.

  • Minimum required passenger details at time of Order creation.

  • Minimum required passenger details at time of payment.


Minimum Requirements



Minimum Requirements


NOTE: For all versions prior to that listed above (generally the most recent), the verification will be based on the guidance available for that version. In the case that no guidance is available, verification will be at IATA’s discretion.