This capability allows the Airline to respond to a Seller request with a set of Offers based on frequent flyer status or type of passenger (e.g. infant, senior, military, resident, corporate, etc.)
This capability allows a Seller to request a set of Offers based on frequent flyer status or type of passenger (e.g. include infant, senior, military, resident, corporate, etc.)
Concepts: Offers & Orders: https://guides.developer.iata.org/v213/docs/offers-orders-1
Capabilities: Offers & Orders: https://guides.developer.iata.org/v213/docs/shop and https://guides.developer.iata.org/v213/docs/order
Worked Examples: Offers & Orders: https://guides.developer.iata.org/v213/docs/offers-orders-use-cases
Personalization involves pricing offers and/or including services depending on additional attributes of a customer, such as:
Passenger Types other than the traditional Adult/Child/Infant
Holding a Frequent Flyer account the airline or alliance partners
A specific tier level of their Frequent Flyer program
Other personal attributes of a customer, such as birthdays, number of previous flight purchases, etc.
Attributes of organization based on commercial agreement (such as corporate IDs)
Demonstrate ability to construct priced offers and/or different bundles of products based on parameters other than the standard “ADT/CHD/INF” Passenger Types or Frequent Flyer status. Submit two shopping responses, one for an anonymous ADT traveler and one with personalized pricing and/or additional services, both for the same itinerary.
Note: If your shopping requests are based on existing Orders, please also submit OrderViewRS traces to include the attributes of the passengers on which the personalization is based on.
Any one of the following message pairs x 2:
AirShoppingRQ/RS x 2
ServiceListRQ/RS x 2
SeatAvailabilityRQ/RS x 2
OfferPriceRQ/RS x 2
Demonstrate ability to pass non-standard PTCs or Loyalty Program details in shopping queries:
Different PTCs (e.g. /IATA_AirShoppingRQ/Request/PaxList/Pax/PTC)
Frequent Flyer program (e.g. /IATA_AirShoppingRQ/Request/PaxList/Pax/LoyaltyProgramAccount/LoyaltyProgram/ProgramCode)
Any one of the following message pairs: