Shop: Seat Map and Availability [SHPSTA]

Guidance for Schema Version:


Definition of Capability


This capability allows an Airline to return seat map details, including seat availability


This capability allows the Seller to request and receive seat map details, including seat availability

NOTE: System Providers will use the above definition that pertains to their customers for Capabilities Verification.

Links to EASD Implementation Guidance

This capability document is currently in the SOSB Ballot process. Once the capability has been approved in the voting process, the links will be updated.

Update links: Capability: Seat map and Availability

Text from Seat Map and Availability


  • An existing Offer

  • An existing Order

  • Flight criteria


  1. The Seller requests a seat map detail referencing
    a) Offer
    b) Order
    c) Flight Details

  2. Airline returns seat map details including seat availability

Post Condition
▪ Seat map details and seat availability are received
▪ Seat map details and seat availability
Relevant Messages
▪ SeatAvailabilityRQ
▪ SeatAvailabilityRS

Related Concepts, Capabilities and Worked Examples:

NOTE: Retailing Capabilities Verification Guidance will align to the published EASD Implementation Guidance at all times. From time to time when new guidance is published this will be updated and supersede any Retailing Capabilities Verification Guidance listed below.

Retailing Capabilities Verification Guidance

This is a continuation of Seat Options capability. In addition to the requirements of Seat Options, implementers are expected to return seat availability details as described below.


Make use of OccupationStatusCode at a per-seat level to inform of the availability of a seat, making use of PADIS Code Set 9865:

Minimum Requirements



Expected screenshots of the Seller’s travel platform showing the seat map from the Seat Options capability, as well as rendering of seat availability.

Minimum Requirements

User Interface Screenshots


NOTE: For all versions prior to that listed above (generally the most recent), the verification will be based on the guidance available for that version. In the case that no guidance is available, verification will be at IATA’s discretion.