Guidance for Schema Version:
Definition of Capability
The API provider offers additional support to deal with Order-related issues that can't be resolved via the APIs (and not technical or API-related issues, which the STPTSP capability demonstrates). Required support during business hours. This is an Airline specific capability. We would not expect a System Provider to have this capability.
NOTE: System Providers will use the above definition that pertains to their customers for Capabilities Verification.
Links to EASD Implementation Guidance
NOTE: Retailing Capabilities Verification Guidance will align to the published EASD Implementation Guidance at all times. From time to time when new guidance is published this will be updated and supersede any Retailing Capabilities Verification Guidance listed below.
Retailing Capabilities Verification Guidance
Provide documentation of API provider’s additional support to deal with Order-related issues that can't be resolved via the APIs. Support during business hours.
NOTE: For all versions prior to that listed above (generally the most recent), the verification will be based on the guidance available for that version. In the case that no guidance is available, verification will be at IATA’s discretion.