Amadeus IT Group, S.A.

This System Provider caters for both Airlines and Sellers. You can view a summary of both products here.

Type System Provider
Customer type Seller
Website http://www.amadeus.com
Product name Amadeus Travel Platform
Contact details Hervé Prezet, hprezet@amadeus.com
Partners AVIANCA COSTA RICA S.A., AVIANCA ECUADOR S.A., AerovĂ­as del Continente Americano, S.A. (AVIANCA), Air Dolomiti SPA L.A.R.E, Air France, Austrian Airlines AG, Brussels Airlines SA/NV, Deutsche Lufthansa AG, Discover Airlines GmbH, Iberia L.A.E S.A. Operadora, SOCIEDAD UNIPERSONAL, KLM Royal Dutch Airlines, Malaysia Airlines Berhad (MAB), Qantas Airways Limited, Qatar Airways, SAS Scandinavian Airlines, SWISS International Air Lines Ltd., TACA International Airlines S.A., Travix , United Airlines
Original entry date 2021-10
Expiration date 2025-07
Last changed 2024-07

A detailed list of certified capabilities and messages is available here.


Capabilities Validated

Capability Group Name Versions Entry Date
Order Create Order Without Payment 21.3, 17.2 2021-10-22
Seller-Initiated Change to an Order Requiring a Reshop 17.2 2021-10-22
Seller-Initiated Change to an Order Not Requiring Reshop 17.2 2023-05-17
Cancel Full Order 17.2 2022-06-13
Order Information Upon Request 18.2 2022-01-07
Notification of Airline Initiated Changes on an Order 18.1 2021-10-22
Pay Pay Using Settlement Platform 17.2 2021-10-22
Pay Using Customer Card 17.2 2022-05-25
Pay for an Existing Unpaid Order or Order Items 17.2 2021-10-22
Refund Amount for Any Change to an Order 17.2 2023-10-06
Seller Authenticates Payer (3D-Secure v2) 17.2 2022-05-25
Payment Transaction Summary 17.2 2022-05-20
Disclosure of Commission 17.2 2023-10-17
Shop Shop for Flights 21.3, 17.2 2021-10-22
Multi City/Open Jaw Itineraries 18.1 2021-12-10
Returns Flights Operated by Other Airlines 18.1 2022-05-24
Comparative Shopping for Flights 17.2 2022-05-25
Shop For or with Ancillaries 17.2 2021-12-16
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 18.1 2021-12-16
Seat Options 18.1 2021-12-16
Seat Map and Availability 18.1 2021-12-16
Seat Map and Price Points 18.1 2022-01-07
Personalize Offers Based on Passenger Type, Loyalty Programs or Other Agreements 18.1 2022-05-24
Airline Offers with Localization (offers in local languages or currencies) 17.2 2022-05-24
Airline Offers Including Discounted Benefits and/or Promotions 18.1 2022-05-24
Offer Conditions and Restrictions 18.1 2022-01-07

Messages Verified

Version Message Effective Date
17.2 AirShoppingRQ 2021-10-22
AirShoppingRS 2021-10-22
OfferPriceRQ 2021-10-22
OfferPriceRS 2021-10-22
OrderCancelRQ 2022-06-13
OrderCancelRS 2022-06-13
OrderChangeRQ 2021-10-22
OrderCreateRQ 2021-10-22
OrderReshopRQ 2021-10-22
OrderReshopRS 2021-10-22
OrderRetrieveRQ 2021-12-09
OrderViewRS 2021-10-22
ServiceListRQ 2021-12-16
ServiceListRS 2021-12-16
18.1 AirShoppingRQ 2021-12-10
AirShoppingRS 2021-12-10
OrderChangeNotif 2021-10-22
SeatAvailabilityRQ 2021-12-16
SeatAvailabilityRS 2021-12-16
ServiceListRQ 2021-12-16
ServiceListRS 2021-12-16
18.2 IATA_OrderRetrieveRQ 2022-01-07
IATA_OrderViewRS 2022-01-07
21.3 IATA_AirShoppingRQ 2022-06-17
IATA_AirShoppingRS 2022-06-17
IATA_OfferPriceRQ 2022-06-17
IATA_OfferPriceRS 2022-06-17
IATA_OrderCreateRQ 2022-06-17
IATA_OrderViewRS 2022-06-17