Aerovías del Continente Americano, S.A. (AVIANCA)

Type Airline
Website http://www.avianca.com
Contact details direct.connect@avianca.com
Partners Amadeus IT Group S.A., Amadeus IT Group, S.A., Duffel, Ideas Fractal, Netactica, Sabre GLBL Inc., Skyscanner, Travelfusion Ltd, Travelsoft
Original entry date 2022-07
Expiration date 2025-07
Last changed 2024-07

A detailed list of certified capabilities and messages is available here.


Capabilities Validated

Capability Group Name Versions Entry Date Confirmed live
Order Create Order Without Payment 18.1 2022-05-26
Order Creation With Instant Payment 18.1 2022-06-24
Seller-Initiated Change to an Order Requiring a Reshop 18.1 2022-05-26
Order Information Upon Request 18.1 2022-05-26
Order Information on Multiple Orders 21.3 2024-07-12
Notification of Airline Initiated Changes on an Order 18.1 2022-05-26
Pay Pay Using Settlement Platform 18.1 2022-05-26
Pay Using Customer Card 18.1 2022-07-01
Pay for an Existing Unpaid Order or Order Items 18.1 2022-05-26
Refund Amount for Any Change to an Order 18.1 2024-09-20
Shop Shop for Flights 21.3, 18.1 2022-05-26
Multi City/Open Jaw Itineraries 21.3, 18.1 2022-06-17
Returns Flights Operated by Other Airlines 21.3, 18.1 2022-06-17
Shop For or with Ancillaries 21.3, 18.1 2022-05-26
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 21.3, 18.1 2022-05-26
Additional 3rd Party Ancillaries (e.g. bag pick-up, mobility device, lounge, insurance) 18.1 2024-09-04
Seat Options 21.3, 18.1 2022-06-17
Seat Map and Availability 21.3, 18.1 2022-06-17
Seat Map and Price Points 21.3, 18.1 2022-06-17
Personalize Offers Based on Passenger Type, Loyalty Programs or Other Agreements 18.1 2022-07-01
Airline Offers with Localization (offers in local languages or currencies) 18.1 2022-07-01
Construct Bundled Offers 18.1 2024-04-15
Airline Offers Including Discounted Benefits and/or Promotions 18.1 2024-06-28
Rich Media Included in Offers 18.1 2024-08-23
Offer Conditions and Restrictions 21.3, 18.1 2022-06-24
Setup Sandbox/Testing Environment 2022-06-24
Negative Test Cases 2024-08-23
Bug Tracking 2022-10-14
Online Bug Tracking Platform 2024-08-23
Technical Support 2023-02-27
Order Support 2024-08-23
Order Support 24/7 Team 2024-09-04
Onboarding 2024-08-23
Notif Message Setup 2023-02-27
User Documentation 2022-06-24
Online Documentation 2022-10-14
Order-Level Permissions Management 2023-03-10

Messages Verified

Version Message Effective Date
18.1 AirShoppingRQ 2022-05-26
AirShoppingRS 2022-05-26
OfferPriceRQ 2022-05-26
OfferPriceRS 2022-05-26
OrderCancelRQ 2024-09-20
OrderCancelRS 2024-09-20
OrderChangeNotif 2022-05-26
OrderChangeRQ 2022-05-26
OrderCreateRQ 2022-05-26
OrderReshopRQ 2022-05-26
OrderReshopRS 2022-05-26
OrderRetrieveRQ 2022-05-26
OrderViewRS 2022-05-26
SeatAvailabilityRQ 2022-06-17
SeatAvailabilityRS 2022-06-17
ServiceListRQ 2022-05-26
ServiceListRS 2022-05-26
21.3 IATA_AirShoppingRQ 2023-10-06
IATA_AirShoppingRS 2023-10-06
IATA_OfferPriceRQ 2023-10-13
IATA_OfferPriceRS 2023-10-13
IATA_OrderListRQ 2024-07-12
IATA_OrderListRS 2024-07-12
IATA_SeatAvailabilityRQ 2024-06-28
IATA_SeatAvailabilityRS 2024-06-28
IATA_ServiceListRQ 2024-03-15
IATA_ServiceListRS 2024-03-15