United Airlines

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Type Airline
Website https://www.united.com/
Contact details ndc@united.com; Adolfo Cuadra, adolfo.cuadra@united.com
Partners "Airlines Technology" TWAI, AERTiCKET, Aaron Group, Accelya, Aeronology Pty Ltd, AirGateway GmbH, Amadeus IT Group, S.A., Atriis Technologies Limited , Clarity Travel Technology Solutions, DRCT Ltd., Duffel, Easylinkz Limited, Guangdong Meiya Tourism Technology Group Corporation Limited, Ideas Fractal, Kayak Software, Co, Mystifly Global Consolidation and Technology Services Pte Ltd, Netactica, NuFlights LLC, SPOTNANA TECHNOLOGY, Sabre GLBL Inc., Theta Technologies, TravelNDC Technology Co.Ltd., Travelfusion Ltd, Travelport, Verteil Technologies Private Limited, Ypsilon.net AG
Original entry date 2021-10
Expiration date 2025-10
Last changed 2025-04

A detailed list of certified capabilities and messages is available here.


Capabilities Validated

Capability Group Name Versions Entry Date Confirmed live
Order Create Order Without Payment 17.2 2022-07-08
Order Creation With Instant Payment 17.2 2021-10-11 ✓
Seller-Initiated Change to an Order Requiring a Reshop 17.2 2021-10-11 ✓
Reshopping for Ancillaries 17.2 2022-07-22
Seller-Initiated Change to an Order Not Requiring Reshop 17.2 2022-07-08
Order Information Upon Request 17.2 2022-07-08
Notification of Airline Initiated Changes on an Order 17.2 2021-10-11 ✓
Pay Pay Using Settlement Platform 17.2 2022-08-26
Pay Using Customer Card 17.2 2021-10-11 ✓
Pay for an Existing Unpaid Order or Order Items 17.2 2022-11-15
Seller Authenticates Payer (3D-Secure v2) 17.2 2022-07-08
Payment Transaction Summary 17.2 2022-07-29
Shop Shop for Flights 17.2 2021-10-11 ✓
Multi City/Open Jaw Itineraries 17.2 2022-07-20
Returns Flights Operated by Other Airlines 17.2 2022-07-08
Shop For or with Ancillaries 17.2 2021-10-11 ✓
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 17.2 2022-07-20
Seat Options 17.2 2021-10-11 ✓
Seat Map and Price Points 17.2 2022-07-08
Personalize Offers Based on Passenger Type, Loyalty Programs or Other Agreements 17.2 2022-08-26
Construct Bundled Offers 17.2 2023-01-20
Offer Conditions and Restrictions 17.2 2022-07-08
Setup Sandbox/Testing Environment 2021-10-11 ✓
Negative Test Cases 2022-07-21
Bug Tracking 2021-10-11 ✓
Online Bug Tracking Platform 2022-06-13
Technical Support 2021-10-11 ✓
Order Support 2022-11-10
Onboarding 2021-10-11 ✓
Notif Message Setup 2022-08-26
User Documentation 2021-10-11 ✓
Order-Level Permissions Management 2022-11-10

Messages Verified

Version Message Effective Date
17.2 Acknowledgement 2021-12-09
AirShoppingRQ 2021-10-11
AirShoppingRS 2021-10-11
OfferPriceRQ 2021-10-11
OfferPriceRS 2021-10-11
OrderChangeNotif 2021-10-11
OrderChangeRQ 2021-10-11
OrderCreateRQ 2021-10-11
OrderReshopRQ 2021-10-11
OrderReshopRS 2021-10-11
OrderRetrieveRQ 2021-12-09
OrderViewRS 2021-10-11
SeatAvailabilityRQ 2021-10-11
SeatAvailabilityRS 2021-10-11
ServiceListRQ 2021-10-11
ServiceListRS 2021-10-11