United Airlines

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Type Airline
Website https://www.united.com/
Contact details ndc@united.com; Arjun Gupta, arjun.gupta@united.com
Partners "Airlines Technology" TWAI, ATPCO / SITA , Aaron Group, Accelya, AirGateway GmbH , Amadeus IT Group, S.A., Atriis Technologies Limited , Clarity Travel Technology Solutions, DRCT Ltd., Duffel, Easylinkz Limited, Guangdong Meiya Tourism Technology Group Corporation Limited, KAYAK Software, Co , Mystifly Global Consolidation & Technology Services Pte Ltd, NuFlights LLC, Sabre GLBL Inc, Sabre GLBL Inc., Simard OÜ, TravelNDC Technology Co.Ltd., Travelfusion Ltd, Travelport, Verteil Technologies Private Limited, Ypsilon.net AG
Original entry date 2021-10
Expiration date 2023-10
Last changed 2022-10

A detailed list of certified capabilities and messages is available here.


Capabilities Certified

Capability Group Name Versions Entry Date Confirmed live
Order Create Order Without Payment 17.2 2022-07-08
Order Creation With Instant Payment 17.2 2021-10-11 ✓
Seller-Initiated Change to an Order Requiring a Reshop 17.2 2021-10-11 ✓
Reshopping for Ancillaries 17.2 2022-07-22
Seller-Initiated Change to an Order Not Requiring Reshop 17.2 2022-07-08
Order Information Upon Request 17.2 2022-07-08
Notification of Airline Initiated Changes on an Order 17.2 2021-10-11 ✓
Pay Pay Using Settlement Platform 17.2 2022-08-26
Pay Using Customer Card 17.2 2021-10-11 ✓
Pay for an Existing Unpaid Order or Order Items 17.2 2022-11-15
Seller Authenticates Payer (3D-Secure v2) 17.2 2022-07-08
Payment Transaction Summary 17.2 2022-07-29
Shop Shop for Flights 17.2 2021-10-11 ✓
Multi City/Open Jaw Itineraries 17.2 2022-07-20
Returns Flights Operated by Other Airlines 17.2 2022-07-08
Shop For or with Ancillaries 17.2 2021-10-11 ✓
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 17.2 2022-07-20
Seat Options 17.2 2021-10-11 ✓
Seat Map and Price Points 17.2 2022-07-08
Personalize Offers Based on Passenger Type, Loyalty Programs or Other Agreements 17.2 2022-08-26
Construct Bundled Offers 17.2 2023-01-20
Offer Conditions and Restrictions 17.2 2022-07-08
Setup Sandbox/Testing Environment 2021-10-11 ✓
Negative Test Cases 2022-07-21
Bug Tracking 2021-10-11 ✓
Online Bug Tracking Platform 2022-06-13
Technical Support 2021-10-11 ✓
Order Support 2022-11-10
Onboarding 2021-10-11 ✓
Notif Message Setup 2022-08-26
User Documentation 2021-10-11 ✓
Order-Level Permissions Management 2022-11-10

Messages Certified

Version Message Effective Date
17.2 Acknowledgement 2021-12-09
AirShoppingRQ 2021-10-11
AirShoppingRS 2021-10-11
OfferPriceRQ 2021-10-11
OfferPriceRS 2021-10-11
OrderChangeNotif 2021-10-11
OrderChangeRQ 2021-10-11
OrderCreateRQ 2021-10-11
OrderReshopRQ 2021-10-11
OrderReshopRS 2021-10-11
OrderRetrieveRQ 2021-12-09
OrderViewRS 2021-10-11
SeatAvailabilityRQ 2021-10-11
SeatAvailabilityRS 2021-10-11
ServiceListRQ 2021-10-11
ServiceListRS 2021-10-11