LATAM Airlines group S.A.

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Type Airline
Website https://www.latamtrade.com/en_us/procom/ndcbylatam-pt1
Contact details Gonzalo Guillen Navarro, Gonzalo.guillen@latam.com
Partners Gordian Software, Lemontech, Mystifly Global Consolidation and Technology Services Pte Ltd, Netactica, Travelsoft, Verteil Technologies Private Limited
Original entry date 2022-09
Expiration date 2025-09
Last changed 2024-10

A detailed list of certified capabilities and messages is available here.


Capabilities Validated

Capability Group Name Versions Entry Date Confirmed live
Order Create Order Without Payment 19.2 2022-09-16 ✓
Order Creation With Instant Payment 19.2 2022-09-16 ✓
Seller-Initiated Change to an Order Requiring a Reshop 19.2 2022-09-23 ✓
Cancel Full Order 19.2 2022-09-16 ✓
Order Information Upon Request 19.2 2022-09-16 ✓
Notification of Airline Initiated Changes on an Order 19.2 2022-07-09 ✓
Notification with Advanced Features 19.2 2023-06-26 ✓
Pay Pay Using Settlement Platform 19.2 2022-09-16 ✓
Pay Using Customer Card 19.2 2022-09-16 ✓
Pay for an Existing Unpaid Order or Order Items 19.2 2022-09-20 ✓
Refund Amount for Any Change to an Order 19.2 2022-09-23 ✓
Payment Transaction Summary 19.2 2022-09-16 ✓
Payment Recovery 19.2 2022-09-20 ✓
Shop Shop for Flights 19.2 2022-07-09 ✓
Returns Flights Operated by Other Airlines 19.2 2022-09-13 ✓
Shop For or with Ancillaries 19.2 2022-07-09 ✓
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 19.2 2022-09-16 ✓
Seat Options 19.2 2022-09-16 ✓
Seat Map and Availability 19.2 2022-09-16 ✓
Seat Map and Price Points 19.2 2022-09-16 ✓
Construct Bundled Offers 19.2 2022-09-13 ✓
Offer Conditions and Restrictions 19.2 2022-07-09 ✓
Offer Restrictions 19.2 2023-07-25 ✓
Setup Sandbox/Testing Environment 2022-09-13 ✓
Negative Test Cases 2022-09-13 ✓
Bug Tracking 2022-09-13 ✓
Online Bug Tracking Platform 2023-01-13
Technical Support 2022-09-13 ✓
Order Support 2022-09-13 ✓
Order Support 24/7 Team 2023-06-26 ✓
Onboarding 2022-09-13 ✓
Notif Message Setup 2023-03-01 ✓
User Documentation 2022-09-13 ✓
Online Documentation 2022-09-13 ✓

Messages Verified

Version Message Effective Date
19.2 Acknowledgement 2023-06-26
IATA_AirShoppingRQ 2022-07-09
IATA_AirShoppingRS 2022-07-09
IATA_OfferPriceRQ 2022-09-16
IATA_OfferPriceRS 2022-09-16
IATA_OrderCancelRQ 2022-09-16
IATA_OrderCancelRS 2022-09-16
IATA_OrderChangeNotifRQ 2022-07-09
IATA_OrderChangeRQ 2022-09-20
IATA_OrderCreateRQ 2022-09-16
IATA_OrderReshopRQ 2022-09-16
IATA_OrderReshopRS 2022-09-16
IATA_OrderRetrieveRQ 2022-09-16
IATA_OrderViewRS 2022-09-16
IATA_SeatAvailabilityRQ 2022-09-16
IATA_SeatAvailabilityRS 2022-09-16
IATA_ServiceListRQ 2022-09-16
IATA_ServiceListRS 2022-09-16