Amadeus IT Group S.A.

This System Provider caters for both Airlines and Sellers. You can view a summary of both products here.

Type System Provider
Customer type Airline
Website http://www.amadeus.com
Product name Altea NDC
Contact details Anne Savini, asavini@amadeus.com
Partners AerovĂ­as del Continente Americano, S.A. (AVIANCA), Asiana Airlines, Inc., CORSAIR International, Cathay Pacific Airways, Corporate Travel Management (CTM), EVA Airways, Finnair Plc, Japan Airlines, Kenya Airways PLC, POLSKIE LINIE LOTNICZE LOT SA., Qatar Airways, Royal Jordanian Airline, SAS Scandinavian Airlines, Saudia : Airline, Singapore Airlines Ltd, TACA International Airlines S.A.
Original entry date 2021-10
Expiration date 2025-07
Last changed 2024-07

A detailed list of certified capabilities and messages is available here.


Capabilities Validated

Capability Group Name Versions Entry Date
Account Accounting Order Sales Information Reporting 18.2 2021-10-22
Order Status Change for Revenue Recognition 18.2 2021-10-22
Order Create Order Without Payment 21.3, 18.1 2021-11-25
Order Creation With Instant Payment 24.3, 21.3, 18.1 2021-10-22
Seller-Initiated Change to an Order Requiring a Reshop 18.1 2021-10-22
Cancel Full Order 18.1 2021-10-22
Order Information Upon Request 24.3, 21.3, 18.1 2021-10-22
Order Information on Multiple Orders 21.3 2022-06-07
Notification of Airline Initiated Changes on an Order 18.1 2021-10-22
Order Notification for Fulfillment of Services with no Tickets and EMDs 18.2 2021-10-22
Order Status Change for Service Delivery 18.2 2021-10-22
Pay Pay Using Settlement Platform 21.3, 18.1 2021-12-15
Pay Using Customer Card 24.3, 21.3, 18.1 2021-10-22
Pay for an Existing Unpaid Order or Order Items 18.1 2022-06-07
Seller Authenticates Payer (3D-Secure v2) 24.3, 21.3 2024-03-28
Payment Transaction Summary 24.3, 21.3 2024-03-25
Shop Shop for Flights 24.3, 21.3, 18.1 2021-10-22
Multi City/Open Jaw Itineraries 24.3, 21.3, 18.1 2021-11-25
Returns Flights Operated by Other Airlines 24.3, 21.3, 18.1 2021-11-25
Shop For or with Ancillaries 24.3, 21.3, 18.1 2021-10-22
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 24.3, 21.3, 18.1 2021-12-03
Seat Options 24.3, 21.3, 18.1 2021-10-22
Seat Map and Availability 24.3, 21.3, 18.1 2021-12-03
Seat Map and Price Points 24.3, 21.3, 18.1 2021-12-03
Personalize Offers Based on Passenger Type, Loyalty Programs or Other Agreements 18.1 2021-12-17
Airline Offers with Localization (offers in local languages or currencies) 24.3, 21.3, 18.1 2022-03-25
Pre-defined Price Points with Dynamic Price Adjustments 2021-10-22
Continuous Pricing 2021-12-06
Dynamic Price Determination 2021-12-06
Airline Offers Including Discounted Benefits and/or Promotions 24.3, 21.3, 18.1 2022-05-25
Rich Media Included in Offers 24.3, 21.3 2024-04-05
Offer Conditions and Restrictions 24.3, 21.3, 18.1 2022-05-25
Offer Restrictions 24.3, 21.3 2024-03-25
Setup Sandbox/Testing Environment 2021-10-24
Bug Tracking 2021-10-24
Technical Support 2021-10-24
Notif Message Setup 2021-10-24
User Documentation 2021-10-24
Online Documentation 2021-10-24
Order-Level Permissions Management 2021-12-15

Messages Verified

Version Message Effective Date
18.1 AirShoppingRQ 2021-10-22
AirShoppingRS 2021-10-22
FileRetrieveRQ 2021-12-09
FileRetrieveRS 2021-12-09
OfferPriceRQ 2021-10-22
OfferPriceRS 2021-10-22
OrderCancelRQ 2021-10-22
OrderCancelRS 2021-10-22
OrderChangeNotif 2021-10-22
OrderChangeRQ 2021-10-22
OrderCreateRQ 2021-10-22
OrderReshopRQ 2021-10-22
OrderReshopRS 2021-10-22
OrderRetrieveRQ 2021-10-22
OrderViewRS 2021-10-22
SeatAvailabilityRQ 2021-10-22
SeatAvailabilityRS 2021-10-22
ServiceListRQ 2021-10-22
ServiceListRS 2021-10-22
18.2 IATA_OrderSalesInformationNotifRQ 2021-10-22
IATA_ServiceDeliveryRQ 2021-10-22
IATA_ServiceDeliveryRS 2021-10-22
IATA_ServiceStatusChangeNotifRQ 2021-10-22
21.3 IATA_AirShoppingRQ 2022-07-08
IATA_AirShoppingRS 2022-07-08
IATA_OfferPriceRQ 2024-03-28
IATA_OfferPriceRS 2024-03-28
IATA_OrderCreateRQ 2024-03-25
IATA_OrderListRQ 2022-06-07
IATA_OrderListRS 2022-06-07
IATA_OrderRetrieveRQ 2024-03-28
IATA_OrderViewRS 2024-03-25
IATA_SeatAvailabilityRQ 2024-03-11
IATA_SeatAvailabilityRS 2024-03-11
IATA_ServiceListRQ 2023-11-21
IATA_ServiceListRS 2023-11-21
24.3 IATA_AirShoppingRQ 2024-12-18
IATA_AirShoppingRS 2024-12-18
IATA_OfferPriceRQ 2024-12-19
IATA_OfferPriceRS 2024-12-19
IATA_OrderCreateRQ 2024-12-19
IATA_OrderRetrieveRQ 2024-12-19
IATA_OrderViewRS 2024-12-19
IATA_SeatAvailabilityRQ 2024-12-18
IATA_SeatAvailabilityRS 2024-12-18
IATA_ServiceListRQ 2024-12-18
IATA_ServiceListRS 2024-12-18