Aerovías del Continente Americano, S.A. (AVIANCA)

Type Airline
Website http://www.avianca.com
Contact details direct.connect@avianca.com
Partners APG INC, Amadeus IT Group S.A., Amadeus IT Group, S.A., Clarity Travel Technology Solutions, Duffel, Ideas Fractal, Netactica, Sabre GLBL Inc., Skyscanner, Travelfusion Ltd, Travelsoft
Original entry date 2022-07
Expiration date 2025-07
Last changed 2024-10

A detailed list of certified capabilities and messages is available here.


Capabilities Validated

Capability Group Name Versions Entry Date Confirmed live
Order Create Order Without Payment 21.3, 18.1 2022-05-26
Order Creation With Instant Payment 18.1 2022-06-24
Seller-Initiated Change to an Order Requiring a Reshop 18.1 2022-05-26
Order Information Upon Request 18.1 2022-05-26
Order Information on Multiple Orders 21.3 2024-07-12
Notification of Airline Initiated Changes on an Order 18.1 2022-05-26
Pay Pay Using Settlement Platform 18.1 2022-05-26
Pay Using Customer Card 18.1 2022-07-01
Pay for an Existing Unpaid Order or Order Items 18.1 2022-05-26
Refund Amount for Any Change to an Order 18.1 2024-09-20
Shop Shop for Flights 21.3, 18.1 2022-05-26
Multi City/Open Jaw Itineraries 21.3, 18.1 2022-06-17
Returns Flights Operated by Other Airlines 21.3, 18.1 2022-06-17
Shop For or with Ancillaries 21.3, 18.1 2022-05-26
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 21.3, 18.1 2022-05-26
Additional 3rd Party Ancillaries (e.g. bag pick-up, mobility device, lounge, insurance) 18.1 2024-09-04
Seat Options 21.3, 18.1 2022-06-17
Seat Map and Availability 21.3, 18.1 2022-06-17
Seat Map and Price Points 21.3, 18.1 2022-06-17
Personalize Offers Based on Passenger Type, Loyalty Programs or Other Agreements 18.1 2022-07-01
Airline Offers with Localization (offers in local languages or currencies) 18.1 2022-07-01
Construct Bundled Offers 18.1 2024-04-15
Airline Offers Including Discounted Benefits and/or Promotions 18.1 2024-06-28
Rich Media Included in Offers 18.1 2024-08-23
Offer Conditions and Restrictions 21.3, 18.1 2022-06-24
Setup Sandbox/Testing Environment 2022-06-24
Negative Test Cases 2024-08-23
Bug Tracking 2022-10-14
Online Bug Tracking Platform 2024-08-23
Technical Support 2023-02-27
Order Support 2024-08-23
Order Support 24/7 Team 2024-09-04
Onboarding 2024-08-23
Notif Message Setup 2023-02-27
User Documentation 2022-06-24
Online Documentation 2022-10-14
Order-Level Permissions Management 2023-03-10

Messages Verified

Version Message Effective Date
18.1 AirShoppingRQ 2022-05-26
AirShoppingRS 2022-05-26
OfferPriceRQ 2022-05-26
OfferPriceRS 2022-05-26
OrderCancelRQ 2024-09-20
OrderCancelRS 2024-09-20
OrderChangeNotif 2022-05-26
OrderChangeRQ 2022-05-26
OrderCreateRQ 2022-05-26
OrderReshopRQ 2022-05-26
OrderReshopRS 2022-05-26
OrderRetrieveRQ 2022-05-26
OrderViewRS 2022-05-26
SeatAvailabilityRQ 2022-06-17
SeatAvailabilityRS 2022-06-17
ServiceListRQ 2022-05-26
ServiceListRS 2022-05-26
21.3 IATA_AirShoppingRQ 2023-10-06
IATA_AirShoppingRS 2023-10-06
IATA_OfferPriceRQ 2023-10-13
IATA_OfferPriceRS 2023-10-13
IATA_OrderCreateRQ 2024-11-08
IATA_OrderListRQ 2024-07-12
IATA_OrderListRS 2024-07-12
IATA_OrderViewRS 2024-11-08
IATA_SeatAvailabilityRQ 2024-06-28
IATA_SeatAvailabilityRS 2024-06-28
IATA_ServiceListRQ 2024-03-15
IATA_ServiceListRS 2024-03-15