Hawaiian Airlines, Inc.

Type Airline
Website https://www.hawaiianairlines.com/ha-connect
Product name HA Connect
Contact details George Bryan, ndc@hawaiianair.com; george.bryan@hawaiianair.com
Partners "Airlines Technology" TWAI, "Airlines Technology" TWAI, Aaron Group, Clarity Travel Technology Solutions, Mystifly Global Consolidation and Technology Services Pte Ltd, NuFlights LLC, Pacific Aviation Marketing (HK) Ltd, Sabre GLBL Inc, TIDESQUARE Co., Ltd, Thomalex, TravelNDC Technology Co.Ltd., Travelfusion Ltd, Verteil Technologies Private Limited
Original entry date 2022-08
Expiration date 2025-08
Last changed 2024-10

A detailed list of certified capabilities and messages is available here.


Capabilities Validated

Capability Group Name Versions Entry Date Confirmed live
Order Create Order Without Payment 17.2 2022-06-07
Order Creation With Instant Payment 17.2 2022-06-07
Seller-Initiated Change to an Order Requiring a Reshop 17.2 2022-07-01
Reshopping for Ancillaries 17.2 2022-09-23
Seller-Initiated Change to an Order Not Requiring Reshop 17.2 2022-06-07
Cancel OrderItem 17.2 2022-09-23
Cancel Full Order 17.2 2022-08-05
Order Information Upon Request 17.2 2022-06-07
Notification of Airline Initiated Changes on an Order 17.2 2022-06-07
Pay Pay Using Settlement Platform 17.2 2022-06-07
Pay Using Customer Card 17.2 2022-06-07
Pay for an Existing Unpaid Order or Order Items 17.2 2022-06-07
Refund Amount for Any Change to an Order 17.2 2022-09-23
Pay Using Mixed Payment Instruments 17.2 2022-06-07
Disclosure of Commission 17.2 2022-10-14
Shop Shop for Flights 17.2 2022-05-25
Multi City/Open Jaw Itineraries 17.2 2022-05-25
Returns Flights Operated by Other Airlines 17.2 2022-05-25
Shop For or with Ancillaries 17.2 2022-05-25
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 17.2 2022-06-07
Seat Options 17.2 2022-05-25
Seat Map and Availability 17.2 2022-05-25
Seat Map and Price Points 17.2 2022-05-25
Personalize Offers Based on Passenger Type, Loyalty Programs or Other Agreements 17.2 2022-07-20
Airline Offers with Localization (offers in local languages or currencies) 17.2 2022-07-20
Airline Offers Including Discounted Benefits and/or Promotions 17.2 2022-06-07
Rich Media Included in Offers 17.2 2022-06-07
Offer Conditions and Restrictions 17.2 2022-05-25
Setup Sandbox/Testing Environment 2022-06-07
Negative Test Cases 2022-09-20
Bug Tracking 2022-06-07
Online Bug Tracking Platform 2022-06-07
Technical Support 2022-06-07
Order Support 2022-08-29
Order Support 24/7 Team 2022-08-29
Onboarding 2022-06-07
Notif Message Setup 2022-06-07
User Documentation 2022-06-07
Online Documentation 2022-07-01
Order-Level Permissions Management 2022-10-24

Messages Verified

Version Message Effective Date
17.2 Acknowledgement 2022-06-07
AirShoppingRQ 2022-05-25
AirShoppingRS 2022-05-25
OfferPriceRQ 2022-05-25
OfferPriceRS 2022-05-25
OrderCancelRQ 2022-08-05
OrderCancelRS 2022-08-05
OrderChangeNotif 2022-06-07
OrderChangeRQ 2022-06-07
OrderCreateRQ 2022-06-07
OrderReshopRQ 2022-07-01
OrderReshopRS 2022-07-01
OrderRetrieveRQ 2022-06-07
OrderViewRS 2022-06-07
SeatAvailabilityRQ 2022-05-25
SeatAvailabilityRS 2022-05-25
ServiceListRQ 2022-05-25
ServiceListRS 2022-05-25