Hawaiian Airlines, Inc.

Type Airline
Website https://www.hawaiianairlines.com/ha-connect
Product name HA Connect
Contact details George Bryan, ndc@hawaiianair.com; george.bryan@hawaiianair.com
Original entry date 2022-08
Expiration date 2024-08
Last changed 2024-03

A detailed list of certified capabilities and messages is available here.


Capabilities Validated

Capability Group Name Versions Entry Date Confirmed live
Order Create Order Without Payment 17.2 2022-06-07
Order Creation With Instant Payment 17.2 2022-06-07
Seller-Initiated Change to an Order Requiring a Reshop 17.2 2022-07-01
Reshopping for Ancillaries 17.2 2022-09-23
Seller-Initiated Change to an Order Not Requiring Reshop 17.2 2022-06-07
Cancel OrderItem 17.2 2022-09-23
Cancel Full Order 17.2 2022-08-05
Order Information Upon Request 17.2 2022-06-07
Notification of Airline Initiated Changes on an Order 17.2 2022-06-07
Pay Pay Using Settlement Platform 17.2 2022-06-07
Pay Using Customer Card 17.2 2022-06-07
Pay for an Existing Unpaid Order or Order Items 17.2 2022-06-07
Refund Amount for Any Change to an Order 17.2 2022-09-23
Pay Using Mixed Payment Instruments 17.2 2022-06-07
Disclosure of Commission 17.2 2022-10-14
Shop Shop for Flights 17.2 2022-05-25
Multi City/Open Jaw Itineraries 17.2 2022-05-25
Returns Flights Operated by Other Airlines 17.2 2022-05-25
Shop For or with Ancillaries 17.2 2022-05-25
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 17.2 2022-06-07
Seat Options 17.2 2022-05-25
Seat Map and Availability 17.2 2022-05-25
Seat Map and Price Points 17.2 2022-05-25
Personalize Offers Based on Passenger Type, Loyalty Programs or Other Agreements 17.2 2022-07-20
Airline Offers with Localization (offers in local languages or currencies) 17.2 2022-07-20
Airline Offers Including Discounted Benefits and/or Promotions 17.2 2022-06-07
Rich Media Included in Offers 17.2 2022-06-07
Offer Conditions and Restrictions 17.2 2022-05-25
Setup Sandbox/Testing Environment 2022-06-07
Negative Test Cases 2022-09-20
Bug Tracking 2022-06-07
Online Bug Tracking Platform 2022-06-07
Technical Support 2022-06-07
Order Support 2022-08-29
Order Support 24/7 Team 2022-08-29
Onboarding 2022-06-07
Notif Message Setup 2022-06-07
User Documentation 2022-06-07
Online Documentation 2022-07-01
Order-Level Permissions Management 2022-10-24

Messages Verified

Version Message Effective Date
17.2 Acknowledgement 2022-06-07
AirShoppingRQ 2022-05-25
AirShoppingRS 2022-05-25
OfferPriceRQ 2022-05-25
OfferPriceRS 2022-05-25
OrderCancelRQ 2022-08-05
OrderCancelRS 2022-08-05
OrderChangeNotif 2022-06-07
OrderChangeRQ 2022-06-07
OrderCreateRQ 2022-06-07
OrderReshopRQ 2022-07-01
OrderReshopRS 2022-07-01
OrderRetrieveRQ 2022-06-07
OrderViewRS 2022-06-07
SeatAvailabilityRQ 2022-05-25
SeatAvailabilityRS 2022-05-25
ServiceListRQ 2022-05-25
ServiceListRS 2022-05-25