American Airlines

Type Airline
Website http://www.aa.com
Contact details Shawn Zeak, Shawn.Zeak@aa.com
Partners "Airlines Technology" TWAI, Accelya, Airlines Technology Private Limited, Atriis Technologies Limited, Clarity Travel Technology Solutions, Duffel, GBT Travel Services UK Limited (d/b/a American Express Global Business Travel) (“GBT”) , PSNGR1 , Reserve, Skywide Network Technology Limited, TravelSky, Travelfusion Ltd, TripStack Inc. , Ypsilon.net AG
Original entry date 2021-11
Expiration date 2022-11
Last changed 2022-06

A detailed list of certified capabilities and messages is available here.


Capabilities Certified

Capability Group Name Versions Entry Date Confirmed live
Order Create Order Without Payment 17.2 2022-05-12
Order Creation With Instant Payment 17.2 2021-11-08
Seller-Initiated Change to an Order Requiring a Reshop 17.2 2021-11-08
Reshopping for Ancillaries 17.2 2022-05-13
Names Changes/Corrections Through Reshopping 17.2 2022-05-13
Cancel OrderItem 17.2 2022-09-09
Cancel Full Order 17.2 2021-11-08
Order Information Upon Request 17.2 2022-05-12
Order Information on Multiple Orders 17.2 2022-09-09
Notification of Airline Initiated Changes on an Order 17.2 2021-11-08
Pay Pay Using Customer Card 17.2 2021-11-08
Pay for an Existing Unpaid Order or Order Items 17.2 2022-05-12
Refund Amount for Any Change to an Order 17.2 2022-09-20
Pay Using Mixed Payment Instruments 17.2 2022-05-13
Seller Authenticates Payer (3D-Secure v2) 17.2 2022-09-09
Disclosure of Commission 17.2 2022-09-09
Shop Shop for Flights 17.2 2021-11-08
Multi City/Open Jaw Itineraries 17.2 2022-05-12
Returns Flights Operated by Other Airlines 17.2 2022-05-12
Shop For or with Ancillaries 17.2 2021-11-08
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 17.2 2022-05-12
Additional 3rd Party Ancillaries (e.g. bag pick-up, mobility device, lounge, insurance) 17.2 2022-05-12
Transportation Ancillaries (bus, train, etc.) 17.2 2022-05-13
Seat Options 17.2 2021-11-08
Seat Map and Availability 17.2 2021-11-08
Seat Map and Price Points 17.2 2021-11-08
Offer Conditions and Restrictions 17.2 2021-11-08
Setup Sandbox/Testing Environment 2021-11-08
Negative Test Cases 2022-09-09
Bug Tracking 2021-11-08
Online Bug Tracking Platform 2022-05-13
Technical Support 2021-11-08
Order Support 2022-05-13
Order Support 24/7 Team 2022-09-06
Onboarding 2021-11-08
Notif Message Setup 2022-05-13
User Documentation 2021-11-08
Online Documentation 2022-09-16

Messages Certified

Version Message Effective Date
17.2 Acknowledgement 2021-11-05
AirShoppingRQ 2021-11-05
AirShoppingRS 2021-11-05
OfferPriceRQ 2022-05-12
OfferPriceRS 2022-05-12
OrderCancelRQ 2021-11-05
OrderCancelRS 2021-11-05
OrderChangeNotif 2021-11-05
OrderChangeRQ 2021-11-05
OrderCreateRQ 2021-11-05
OrderListRQ 2022-09-09
OrderListRS 2022-09-09
OrderReshopRQ 2021-11-05
OrderReshopRS 2021-11-05
OrderRetrieveRQ 2022-05-12
OrderViewRS 2021-11-05
SeatAvailabilityRQ 2021-11-05
SeatAvailabilityRS 2021-11-05
ServiceListRQ 2022-05-12
ServiceListRS 2022-05-12