American Airlines

Type Airline
Website http://www.aa.com
Contact details Shawn Zeak, Shawn.Zeak@aa.com
Partners "Airlines Technology" TWAI, Accelya, Airlines Technology Private Limited, Atriis Technologies Limited, Clarity Travel Technology Solutions, Duffel, GBT Travel Services UK Limited (d/b/a American Express Global Business Travel) (“GBT”) , PSNGR1 , Reserve, Skywide Network Technology Limited, TravelSky, Travelfusion, TripStack Inc. , Ypsilon.net AG
Original entry date 2021-11
Expiration date 2022-11
Last changed 2022-05

A detailed list of certified capabilities and messages is available here.


Capabilities Certified

Capability Group Name Versions Entry Date Confirmed live
Order Order creation without payment 17.2 2022-05-12
Order creation with payment 17.2 2021-11-08
Order changes through the Seller requiring a reshop 17.2 2021-11-08
Reshopping for ancillaries 17.2 2022-05-13
Names changes/corrections through reshopping 17.2 2022-05-13
Cancel Full Order 17.2 2021-11-08
Order information upon request 17.2 2022-05-12
Order changes initiated by the airlines with notifications 17.2 2021-11-08
Pay Pay using Customer Instrument 17.2 2021-11-08
Pay for an existing Order 17.2 2022-05-12
Pay using mixed payment instruments 17.2 2022-05-13
Shop Shop for flights 17.2 2021-11-08
Multi city / Open jaw itineraries 17.2 2022-05-12
Returns flights operated by other airlines 17.2 2022-05-12
Shop for ancillaries 17.2 2021-11-08
Additional airline supplied ancillaries (e.g. meals, wifi, lounge, insurance, priority boarding, etc) 17.2 2022-05-12
Additional 3rd party ancillaries (e.g. bag pick-up, mobility device, lounge, insurance) 17.2 2022-05-12
Transportation (bus, train, etc.) 17.2 2022-05-13
Seat Options 17.2 2021-11-08
Seat map and availability 17.2 2021-11-08
Seat map and price points 17.2 2021-11-08
Describing offer conditions / restrictions 17.2 2021-11-08
Setup Sandbox/ Testing environment 2021-11-08
Bug Tracking 2021-11-08
Online bug tracking platform 2022-05-13
Technical Support 2021-11-08
Order Support 2022-05-13
Onboarding 2021-11-08
Notif messages setup 2022-05-13
User Documentation 2021-11-08

Messages Certified

Version Message Effective Date
17.2 Acknowledgement 2021-11-05
AirShoppingRQ 2021-11-05
AirShoppingRS 2021-11-05
OfferPriceRQ 2022-05-12
OfferPriceRS 2022-05-12
OrderCancelRQ 2021-11-05
OrderCancelRS 2021-11-05
OrderChangeNotif 2021-11-05
OrderChangeRQ 2021-11-05
OrderCreateRQ 2021-11-05
OrderReshopRQ 2021-11-05
OrderReshopRS 2021-11-05
OrderRetrieveRQ 2022-05-12
OrderViewRS 2021-11-05
SeatAvailabilityRQ 2021-11-05
SeatAvailabilityRS 2021-11-05
ServiceListRQ 2022-05-12
ServiceListRS 2022-05-12