Singapore Airlines Ltd

Type Airline
Website http://www.singaporeair.com
Product name Singapore Airlines KrisConnect Programme
Contact details Bryan Koh, Bryan_Koh@singaporeair.com.sg
Partners "Airlines Technology" TWAI, APG INC, Accounting Centre of China Aviation, Aeronology Pty Ltd, Amadeus IT Group S.A., Connexus Travel Limited, Corporate Travel Management (CTM), Easylinkz Limited, HitchHiker GmbH, InterparkTriple, NUUA Inc., Navitaire, NuFlights LLC, Paxport Group, Sabre GLBL Inc., Skyscanner, TravelNDC Technology Co.Ltd., TravelSky, Travelfusion Ltd, Travelport, Verteil Technologies Private Limited, Ypsilon.net AG
Original entry date 2021-10
Expiration date 2025-10
Last changed 2024-10

A detailed list of certified capabilities and messages is available here.


Capabilities Validated

Capability Group Name Versions Entry Date Confirmed live
Account Accounting Order Sales Reporting with No Tickets and EMDs 18.2 2021-10-11
Order Status Change for Revenue Recognition 18.2 2021-10-11
Order Create Order Without Payment 18.1 2021-10-11
Order Creation With Instant Payment 18.1 2021-10-11
Seller-Initiated Change to an Order Requiring a Reshop 18.1 2021-10-11
Cancel Full Order 18.1 2021-10-11
Order Information Upon Request 18.1 2021-10-11
Notification of Airline Initiated Changes on an Order 18.1 2021-10-11
Pay Pay Using Settlement Platform 18.1 2021-10-11
Pay Using Customer Card 18.1 2021-10-11
Pay for an Existing Unpaid Order or Order Items 18.1 2021-10-11
Shop Shop for Flights 21.3, 18.1 2021-10-11
Multi City/Open Jaw Itineraries 21.3, 18.1 2021-10-11
Returns Flights Operated by Other Airlines 21.3, 18.1 2021-10-11
Shop For or with Ancillaries 18.1 2021-10-11
Additional Airline Supplied Ancillaries (e.g. meals, WIFI, lounge, insurance, priority boarding, etc.) 18.1 2021-10-11
Seat Options 18.1 2021-10-11
Seat Map and Availability 18.1 2021-10-11
Seat Map and Price Points 18.1 2021-10-11
Personalize Offers Based on Passenger Type, Loyalty Programs or Other Agreements 18.1 2021-10-11
Airline Offers with Localization (offers in local languages or currencies) 18.1 2021-10-11
Pre-defined Price Points with Dynamic Price Adjustments 2021-10-11
Airline Offers Including Discounted Benefits and/or Promotions 18.1 2021-10-11
Offer Conditions and Restrictions 18.1 2021-10-11
Setup Sandbox/Testing Environment 2021-10-11
Bug Tracking 2021-10-11
Technical Support 2021-10-11
Order Support 2021-10-11
Order Support 24/7 Team 2021-10-11
Onboarding 2021-10-11
Notif Message Setup 2021-10-11
User Documentation 2021-10-11
Online Documentation 2021-10-11

Messages Verified

Version Message Effective Date
18.1 Acknowledgement 2021-10-11
AirShoppingRQ 2021-10-11
AirShoppingRS 2021-10-11
OfferPriceRQ 2021-10-11
OfferPriceRS 2021-10-11
OrderCancelRQ 2021-10-11
OrderCancelRS 2021-10-11
OrderChangeNotif 2021-10-11
OrderChangeRQ 2021-10-11
OrderCreateRQ 2021-10-11
OrderReshopRQ 2021-10-11
OrderReshopRS 2021-10-11
OrderRetrieveRQ 2021-10-11
OrderViewRS 2021-10-11
SeatAvailabilityRQ 2021-10-11
SeatAvailabilityRS 2021-10-11
ServiceListRQ 2021-10-11
ServiceListRS 2021-10-11
18.2 IATA_OrderSalesInformationNotifRQ 2021-10-11
IATA_ServiceStatusChangeNotifRQ 2021-10-11
21.3 IATA_AirShoppingRQ 2024-02-26
IATA_AirShoppingRS 2024-02-26